Accessibility research for GOV.UK Verify
...skipping through sections that the screen reading software identifies using the header tags in the code. However, we realised that some of the pages in GOV.UK Verify don’t use headers...
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Research and Analytics Working Closer Together
...pages (e.g. clicks made on links) and extra tagging code called custom variables which enabled us to segment the data. We also added an extra step into the process: when...
Experimenting with mob programming to rebuild the GOV.UK Verify frontend
...and keyboard while the rest of the mob act as ‘navigators’ by suggesting what source code needs to be produced. Not everybody will be part of the mob at all...
Working together with certified companies to put users first
...This derives from the expressed user need of, for example, ‘I need to view my driving licence so I can provide a check code to my insurer’. In practical terms,...