...our service, i.e. infrastructure code We see little potential for re-use of this area of our codebase, and it currently contains sensitive information (for example, which users have access to...
Image by Don Harder used under creative commons licence GOV.UK Verify is a federation of many systems, including those of the 8 different certified companies who verify users’ identities, and...
...and feedback, too.) Our research with users is followed up with analysis and compared and corroborated with our findings from user feedback and analytics. We use all of this evidence...
...to protect you against your credentials being stolen or compromised. The second step means that even if someone steals your username and password, they can’t easily use them because they...
...as possible, and we will over time release parts of our code that we think are safe and useful to publish. We will be looking at this issue more over...
...end users, we’ve: stopped asking users if they can access their financial records. A recent A/B test showed that users were more likely to verify if they are not asked...
...Our user research team carry out at least fortnightly user research in our lab with users of a variety of demographics and digital skills, and also in users’ homes as...
...government to adopt GOV.UK Verify increasingly as it progresses from beta to live because it’s secure, straightforward and meets the needs of their users. To improve GOV.UK Verify and make...
Point 9 of the Digital by Default Service Standard says: Use open standards and common government platforms where available. GOV.UK Verify doesn’t just use open standards - we have helped...
...the service redesign, producing a common service plan to support all councils in redesigning their service User research - providing user research guidance and providing user research lab time Business...
