User Research
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...'security' online can be quite unsophisticated; expectations for what they need to do to be 'safe' online are quite limited amongst our participants many use a very small number of...
...'security' online can be quite unsophisticated; expectations for what they need to do to be 'safe' online are quite limited amongst our participants many use a very small number of...
...secure online identity assurance. The pilots aim to tackle the issues that users face when making a first time application for a residents’ parking permit or an older person’s concessionary...
...using digital identity assurance opens up possibilities for transactions to take place online that could only previously happen face to face. That will affect on online transactions of all kinds,...
...a limited company I want to authorise an employee to file the company VAT return online so that I pay the right amount of tax." "As an individual caring for...
European Member States want people to be able to identify themselves online for digital services in other countries. This post is for anyone interested in keeping up-to-date with developments in...
...we won’t see the benefits and savings promised by the move to digital by default services. When they’re asked how they feel about security online, people tell us they prioritise...
GOV.UK Verify is a new way to prove who you are online. It provides a convenient, secure way to access government digital services, and stops other people pretending to be...
...the proportion of users who are able to verify their identity online to the level of assurance required by the service. The ability of a user to verify their identity...
...recent weeks articles in national newspapers have highlighted the risks of identity fraud in relation to online services resulting in the theft of personal information. What many people are unaware...
When we designed the identity assurance architecture we wanted to protect users from identity theft and fraud, to secure their data as it is used online, and to reduce the...