Identity assurance for organisations and agents
...for businesses. We then did an alpha project to develop and test a prototype user journey. The sorts of question we wanted to understand included: what do users need when...
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GOV.UK Verify user support over the festive season
This is a short post to let you know what support will be available for people using GOV.UK Verify over the festive period. The GOV.UK Verify user support desk is...
Goals, cycles and people: running an agile, complex programme in government
...I mean outcomes that meet user needs, and transform the way users deal with government. Our big goals are to: build and improve GOV.UK Verify to provide a safer, easier,...
Guest post: 3 things departments should know about joining GOV.UK Verify
...our driver records (whenever GOV.UK Verify verifies a user for any GOV.UK service, the next step is for the department to find a match for the user in their own...
GOV.UK Verify: Technical delivery update, 12 July 2016
...and make it better for end users, since our last update we’ve: Made improvements to the hub journey based on feedback generated by face-to-face sessions with users, including clarity around...
GOV.UK Verify welcomes 2 more DVLA services
...report diabetes and all single-vision conditions to the DVLA online. People with those conditions can also use the Renew your short-term medical licence service. Those users account for 80% of...
Future-proofing our approach to identity verification
Posted by:
Carrie Hartnell-Grundy and Aaron Cameron, Posted on:
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Categories:
Industry and market engagement, Security, Standards and certification
...users secure. Our joint project with OIX is therefore focussed on being proactive when it comes to developing threats, so we’re seeking more sophisticated solutions from the market now. New...
GOV.UK Verify: How we use our social media channels
GOV.UK Verify is a new type of service, being delivered in a new way for the first time anywhere in the world, so our social media accounts present some interesting...
Improving our reporting
Posted by:
Oliver Harper and Stephen Dunn, Posted on:
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Categories:
How GOV.UK Verify works, Technical
...service dashboard: ‘Authentication success rate’; ‘Account creation’; and ‘User sign in’. None of these measures tell us or the user much about how well GOV.UK Verify is performing; they’re all...
Validating identity information against an authoritative source
...of verifying a user's identity, identity providers will ask users to provide evidence that it's really them. This might include providing details of official documents like a passport or driving...