A joined-up approach to improving service design with DVLA
Claire Bowman shares the outcomes and experiences of a recent workshop held between GDS and DVLA to improve user journeys and services connected to GOV.UK Verify, focusing on user needs.
Related content and links
GOV.UK Verify
A blog about GOV.UK Verify.
Built and developed by the Government Digital Service, GOV.UK Verify is the new way to prove your identity when using digital government services.
Read an introduction to GOV.UK Verify and learn how it works.
Blog post categories
Links and resources
Here are some links to publications and resources about GOV.UK Verify and identity assurance:
Introduction to GOV.UK Verify, including list of connected services
Film on how GOV.UK Verify works
Information about how GOV.UK Verify is performing
A guide to the checks certified companies have to perform to verify someone's identity
Government standards, guidance and technical documents for identity assurance
Onboarding guide for government services that plan to use GOV.UK Verify (in beta development)
Comment moderation and privacy guidelines
User support
If you've used GOV.UK Verify and would like to provide feedback or contact us for support, you can submit a user support request