Skip to main content
GOV.UK Verify

Goals, cycles and people: running an agile, complex programme in government

Posted by: , Posted on: - Categories: Delivery

This post from GOV.UK Verify Programme Director Janet Hughes puts forward a way of thinking about how to run a complex programme, building something that’s never been built before, working across government with a new kind of team. It's a longer read that's essential for anyone running a digital delivery team in government.

Meeting user needs

Posted by: , Posted on: - Categories: Research

The GDS Design Principles state that services should start with user needs. To pass the Digital by Default Service Assessment for a live service, the service manager must demonstrate that the team building service understands user needs and has undertaken …