GOV.UK Verify: Introducing the user support team
I’m Hugh and I manage the GOV.UK Verify user support team. This post provides an insight into how we do user support. GOV.UK Verify is a platform for identity and...
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Using mobile phones as part of GOV.UK Verify
Posted by:
Janet Hughes, Posted on:
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Categories:
How GOV.UK Verify works, Standards and certification
...we expect they will use a range of methods. Identity providers have to include 2 steps to authenticate users - a secret known only to the user (eg a password),...
GOV.UK Verify: Technical delivery update, 11 October 2016
...a user creating or re-using a verified account with a certified company, we’ve: started investigating the technical possibility of helping users to pause their identity verification journey for them to...
Experimenting with mob programming to rebuild the GOV.UK Verify frontend
...Combining a tried and tested framework with a brand new programming approach The new frontend is being built using Ruby on Rails. One of the main draws for using Rails...
How we work with experts to make GOV.UK Verify better
...them to direct the user to use their credentials for a purpose not evident to the user (such as gaining access to the user’s records within a government service). It...
GOV.UK Verify: Objectives for live
...new framework without any interruption to the service for users. New companies will start working towards joining the public beta shortly, and we’ll be able to give timescales for this...
Research and Analytics Working Closer Together
...and dice the data in a number of ways. Start with user needs As with everything at GDS, we started with user needs. We spent a lot of time working...
Applying the identity assurance principles to GOV.UK Verify: Part 3
...for our users. Part 1 of this series covered user control, transparency and multiplicity and part 2 covered data minimisation, data quality and service user access and portability. Today, we...
What kind of fraud do our standards prevent?
...step such as having a one-off code sent to your mobile phone or generating a code in an authentication app. Therefore, if your information is lost or compromised it will...
Accessibility research for GOV.UK Verify
...was impossible for users with visual impairments to do this without help. We are always working with certified companies to improve their user journeys and introduce new methods of verification,...