User research - asking better questions
...wrote about refinements we were making to ensure people were better prepared to answer the questions used to verify their identity. We added a page to the process to make...
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Basic identity accounts trial
...Verify is in beta. That means it is in operation and available for people to use, but it’s still being developed and improved in response to feedback from users. Certified...
Basic identity accounts trial - an update
...during the beta stage of our development helps us explore how we might continue to develop GOV.UK Verify to meet user needs. This post is about what we did and...
GOV.UK Verify: a look at 2015 in numbers
...event Earlier this month the Open Identity Exchange (OIX) hosted the second Economics of Identity event. Representatives from industry, Cabinet Office, OIX, researchers and other governments all came together to...
GOV.UK Verify and Self Assessment
...2.8 million people file their own self assessment tax return online with HMRC. The deadline for this passed on Sunday 31st January. GOV.UK Verify is in public beta (it will...
Managing privacy and mitigating risk
...aspects of point 7. Privacy and trust form an essential part of the relationship between individuals and government online. Throughout GOV.UK Verify’s progress in public beta, we’ve blogged about a...
Goals, cycles and people: running an agile, complex programme in government
...sets, and / or one or more of the intersection(s) between the sets, to improve things or solve problems in the programme or in relationships between the programme and the...
How we work with experts to make GOV.UK Verify better
...ways to mitigate and manage them. Security feedback The more eyes there are on a service, the better it gets as improvements and alternative approaches are suggested and developed. The...
Privacy assessment in public beta
...needs. The GDS Design Principles encourage us to make things open as it makes things better and for GOV.UK Verify we want to share what we’re doing whenever we can....
Accessibility research for GOV.UK Verify
...real life. With a better understanding of users’ accessibility needs, we can remove barriers - or, even better, make sure those barriers don’t exist in the first place. We learnt...