We’ve been developing GOV.UK Verify over more than 18 months of user research and iteration. Since we launched the public beta of GOV.UK Verify, we’ve been gathering feedback from the first people to use it. We’re using that feedback to …
GOV.UK Verify involves people choosing a certified company to verify their identity and allow them to access digital government services. Over time, we want as many people as possible to be able to verify their identity using GOV.UK Verify. To …
I work as a user researcher for GOV.UK Verify. The core of what I do is understanding how GOV.UK Verify works for real people, and finding ways to make it simpler and better. One of the most valuable ways to …
We’ve built GOV.UK Verify on the basis of a programme of intensive user research, development and iteration over more than a year, and we expect we’ll need to continue to refine how GOV.UK Verify works to make sure it works smoothly …