Point 7 of the Digital by Default Service Standard for a live service requires us to: Evaluate what user data and information the digital service will be providing or storing, and address the security level, legal responsibilities, privacy issues and …
The GDS Design Principles state that services should start with user needs. To pass the Digital by Default Service Assessment for a live service, the service manager must demonstrate that the team building service understands user needs and has undertaken …
Put in place a sustainable multidisciplinary team that can design, build and operate the service, led by a suitably skilled and senior service manager with decision-making responsibility. (Digital by Default Service Standard, point 3)
On 26 October 2015 the Minister for the Cabinet Office Matt Hancock spoke at the Institute for Government on how digital transformation can improve government services. In this excerpt he talks about the development of GOV.UK Verify and how he verified his …
