Claire Bowman shares the outcomes and experiences of a recent workshop held between GDS and DVLA to improve user journeys and services connected to GOV.UK Verify, focusing on user needs.
The Service Standard ensures digital teams build high quality government services. In April 2016 GOV.UK Verify became the first transactional service built by GDS to be assessed against the 18 points of the standard before going live. The GOV.UK Verify …
GOV.UK Verify's Programme Manager writes about what it takes to build a service using agile, iterative and user-centred methods.
GOV.UK Verify is designed to help fight the growing problem of online identity theft. Identity Advisor Julian White explains what we mean by identity fraud and describes some of the kinds of fraud GOV.UK Verify’s standards are designed to help prevent.
Technical Architect Amit Muthu writes about how we’re going to open up GOV.UK Verify's code. He explains what we’ve opened so far, where we aim to get to, and the process we will follow to get there.
Howard Staple, GOV.UK Verify's Security Operations Lead, looks at how GOV.UK Verify manages risks related to the use, processing, storage, and transmission of data.
"Having developed the service for security and availability we then plan for disaster" - Head of Operations, Liz Sarginson, shares how we deal with incidents that affect how users' experience of GOV.UK Verify.
GOV.UK Verify's content designer Anthony Lord and designer Joe Lanman describe how, for GOV.UK Verify, solid user research can supplement established design patterns and style guides.
GOV.UK Verify's service manager Stephen Dunn explains some of the tools and systems that support GOV.UK Verify, as well as those that help the wider federation to run smoothly and securely.
GOV.UK Verify's Head of Policy and Engagement Jess McEvoy shares an overview of how we’re working to make GOV.UK Verify the default way to prove your identity online when accessing government services.