GOV.UK Verify

user needs

Exploring the need for GOV.UK Verify in local government - get involved

Ian Litton of Warwickshire County Council and Michael Clark of the Government Digital Service provide an update on the work that local authorities and GDS have done together on citizen identity needs for local authority services. Learn how you can get involved in upcoming pilots.

Meeting user needs

The GDS Design Principles state that services should start with user needs. To pass the Digital by Default Service Assessment for a live service, the service manager must demonstrate that the team building service understands user needs and has undertaken …