Steering Collaboration
...many future service design elements that will be needed. We think the best way to explore them is by working together on discovery and alpha projects, which is why we...
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A hub is born
...consulting on appropriate Privacy Principles and adhering to the strict service standards. We will continue to work extremely hard to create the best possible service and experience for users. If...
Helping services integrate with GOV.UK Verify: Improvements to our onboarding process
...aim is to help services be in the best position for integration with GOV.UK Verify and ensure that nothing is missed. This is why we’ve introduced gate reviews to analyse...
User Research
In March this year we started an intensive, iterative programme of design and user research with a view to ensuring the best possible user experience for people as they discover...
#VerifyLocal pilots moving from discovery to alpha
Posted by:
Linda O'Halloran and Michael Clark, Posted on:
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Categories:
Industry and market engagement
...map out the user journeys, business processes and technical components of their existing services the first iteration local service patterns (patterns outline the agreed best practice for delivering each step...
The latest improvements across GOV.UK Verify’s certified companies
...a Windows phone were offered the alternative options of receiving a security codes via landline or SMS. One of the certified companies recently launched a Windows phone app, meaning those...
Guest post: working with GDS on transforming local services
Joanne and Northumberland County Council’s pilot team I’m Joanne Southern, I work for Northumberland County Council as a Digital Team Leader. My role is to redesign and transform services within...
Improving GOV.UK Verify’s demographic coverage - an update
Posted by:
Richard Higson and Kyran Dale, Posted on:
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Categories:
Delivery, How GOV.UK Verify works, Research
...our estimates on the age of the individual, since that was what we had the best data on. However, age isn’t the only thing that affects whether people have evidence...
GOV.UK Verify for local government: working out loud
...responsibility to work out how best to test GOV.UK Verify in some local authorities and demonstrate how it could improve local services for citizens and councils alike. I started working...
Financial sector needs for digital identity
...we can work out how we can best support the development of the market. We’ve kicked off some more work through OIX UK with financial institutions to explore how they...