GOV.UK Verify / self-assessment trial - an update
...GOV.UK Verify across the range of services. We’ll be working gradually towards managing larger volumes of users and peaks in traffic. We’ve limited the numbers of users per minute throughout...
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GOV.UK Verify on the Performance Platform
...The dashboard reports volumes of users, with a rolling view of completion and success rates including additional detail broken down by type of authentication - for example, whether the user...
Working at GOV.UK Verify
...manage their login credentials, we are using a range of certified companies which users can choose from. GOV.UK Verify went live in May 2016 and is being used to support...
Identity assurance and the private sector - a discovery project
...users, the level of interest in these issues is increasing. For example, banks and pension providers are interested in how they might use digital identity assurance such as that provided...
GOV.UK Verify: How we talk about user needs
One of the central tenets of how we design government services is that we start with user needs. As a user researcher, I’m aware of the importance of defining user...
How our certified companies support users to verify
Licence: Creative Commons Attribution Alan Clark For a service to meet its user needs, user support is essential. Certified companies’ user support teams tend to be the primary point of...