GOV.UK Verify / self-assessment trial - an update
...GOV.UK Verify across the range of services. We’ll be working gradually towards managing larger volumes of users and peaks in traffic. We’ve limited the numbers of users per minute throughout...
...GOV.UK Verify across the range of services. We’ll be working gradually towards managing larger volumes of users and peaks in traffic. We’ve limited the numbers of users per minute throughout...
...The dashboard reports volumes of users, with a rolling view of completion and success rates including additional detail broken down by type of authentication - for example, whether the user...
...manage their login credentials, we are using a range of certified companies which users can choose from. GOV.UK Verify went live in May 2016 and is being used to support...
...users, the level of interest in these issues is increasing. For example, banks and pension providers are interested in how they might use digital identity assurance such as that provided...
One of the central tenets of how we design government services is that we start with user needs. As a user researcher, I’m aware of the importance of defining user...
...expectations. As with any system, there’s a healthy tension between convenience for the user, the need to ensure the service complies with security requirements, and protecting users’ privacy. To ensure...
...reviewed as GOV.UK Verify develops, helping to ensure the robust protection of user data and personal information. In particular, PCAG aims to ensure the protection of user privacy and personal...
...for you? We know that private sector organisations face significant identity assurance challenges when transacting with users through digital channels - and that these challenges are becoming more intense. OIX...
...accounts. Testing, data and development We carried out 9 rounds of user research in our lab before launching the trial. We used that time to design a user journey that...
I’m Hugh and I manage the GOV.UK Verify user support team. This post provides an insight into how we do user support. GOV.UK Verify is a platform for identity and...