...to establish trust, allowing users to confirm their information between organisations to deliver services more effectively. Most recently, OIX has enabled local authorities and GDS to explore services such as...
...Company Choice; User Satisfaction These measures have also stayed the same, but we’ve reworded the accompanying descriptions to explain them better. Things we’ve removed We’ve taken 3 measures off the...
...to fix issues before launch. While some research is better than no research, I would argue that there is limited value in testing a product once, “fixing” the issues, and...
...and make it better for users, since our last update we’ve: improved the layout and messaging on the page displayed to users after a certified company successfully verifies their identity...
...way, no one has more information than they need and data isn't shared unnecessarily. There is no central storage, or database, anywhere. GOV.UK Verify moved from beta testing to live...
...questions, the GOV.UK Verify hub (which allows communication between the user, the certified company, and the service on GOV.UK) helps users choose a certified company that is most likely to...
...the tech-savvy to those less confident online, can sometimes be a complex process. In fact, it’s not always just our team that is needed to help answer user queries. We...
...make it better for users, since our last update we’ve improved the application that helps departments match user identities with records in their databases so it is easier for departments...
...what we could do to make it easier to re-write or split out parts of our applications. We then had a session where we discussed how messages are passed between...
...to: help users indicate the type of driving licence they have so we can make better recommendations to them about which certified companies they can use to verify run an...
