Privacy assessment in public beta
...mind, our new Privacy Officer will be looking at new ways to keep you updated on privacy related activities. Keep an eye on the blog for further news on this....
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GOV.UK Verify: Technical delivery update, 9 February 2016
...service they want to use. tested new prototypes of the user journey in our user research lab. We wanted to see if there are ways of communicating the concept in...
GOV.UK Verify: Update on progress August 2016
With GOV.UK Verify now live, we’re working harder than ever to continue to improve and expand the service based on user feedback, analytics and further user research. We’re also looking...
Using evidence from user research to redesign GOV.UK Verify
...evaluation and improvement sits at the heart of what we do, and is central to the new approach to building digital services that is being adopted across government. Over time,...
Working together with certified companies to put users first
...to the same user needs in the context of a complex user journey that is unfamiliar to the user. Having completed our 100th round of user research on Verify back...
Using GOV.UK Verify to transform a local authority service
...March 2017. The pilot user journey The private beta is for current Blue Badge holders who need to renew their badges, and who previously received qualifying benefits from the Department...
How our certified companies support users to verify
Licence: Creative Commons Attribution Alan Clark For a service to meet its user needs, user support is essential. Certified companies’ user support teams tend to be the primary point of...
The EU approach to identity assurance: an update
...This federated approach avoids a central EU database, and means GOV.UK Verify users can access services in other EU countries in a way that complies with our identity assurance principles....
Applying the identity assurance principles to GOV.UK Verify: Part 1
...and explaining what they mean for our users. Today we cover the principles of user control, transparency and multiplicity. Principle 1: User Control I can exercise control over identity assurance...
Introducing our first #VerifyLocal pilot plans for local councils
Posted by:
Linda O'Halloran and Irina Pencheva, Posted on:
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Categories:
Industry and market engagement, Research
...the service redesign, producing a common service plan to support all councils in redesigning their service User research - providing user research guidance and providing user research lab time Business...