Research
Research we've contributed to and supported
We posted in December about our plan for a trial use of GOV.UK Verify to allow people to access HMRC’s self-assessment service. We’re doing the trial on a relatively small scale over a limited period (ending at midnight on 27 …
With more people and services using GOV.UK Verify, we’re able to learn from their feedback and find more opportunities to refine and improve the service. A few weeks ago, I wrote about refinements we were making to ensure people were …
European Union member states have been developing electronic identity (eID) schemes for some time now to allow citizens to access services safely and securely online. Many of these schemes are linked to national identity cards or schemes, whereas others involve working …
We’ve been developing GOV.UK Verify over more than 18 months of user research and iteration. Since we launched the public beta of GOV.UK Verify, we’ve been gathering feedback from the first people to use it. We’re using that feedback to …
I work as a user researcher for GOV.UK Verify. The core of what I do is understanding how GOV.UK Verify works for real people, and finding ways to make it simpler and better. One of the most valuable ways to …
Today we're publishing two posts that explain what we're doing to protect users' privacy when they use GOV.UK Verify. For the last three years we've been working with our Privacy and Consumer Advisory Group to embed privacy into the service. The …
GOV.UK Verify will provide users with a simple, trustworthy and secure means of accessing public services. Privacy is an essential component of that trust relationship. I’m an independent privacy specialist working alongside the GOV.UK Verify team to ensure that the …
GOV.UK Verify is the new way for people to prove their identity when accessing government services. It is primarily for people who want to access digital services for individuals - services relating to things like personal tax, passports and driver …
On Monday 9th June OIX UK presented Economics of Identity, their highly anticipated, fully booked event hosted at the KPMG offices in London.
Once upon a time a mobile phone was just a phone that you could take when you left the house. Now nearly every digital device is a 'mobile' and mobile identity is becoming more and more important.