Research we've contributed to and supported
Back in November, we blogged about authority management - an extension of the identity assurance programme which will allow people to act digitally on behalf of other people or organisations. We’ve just completed a nine-week discovery exercise. Our aims were …
As with all the work being done under the digital transformation programme, the identity assurance programme starts with user needs. But, in this case, there are two separate and contrasting needs to consider. We thought it would be interesting to …
Identity assurance for organisations and authority management is an important new area of scope for the programme that will help to address user needs such as: "As a director of a limited company I want to authorise an employee to …
The Open Identity Exchange (OIX) has recently published a white paper (written by Ian Litton and Rob Laurence) on the first completed Identity Steering Group (IDSG) project. The paper examines how a local authority’s identity assurance scheme, in this case, …
Over the past few months we’ve been working on a quantitative research tool to complement the work that we’re doing in the user research lab. Our aim was to build something that we could test with hundreds, if not thousands …
In March this year we started an intensive, iterative programme of design and user research with a view to ensuring the best possible user experience for people as they discover and interact with identity assurance.
