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...understand how many people can already be verified online using GOV.UK Verify and how this will change over time, as our certified companies introduce new methods and data sources. We’ve...
This post puts forward a way of thinking about how to run a complex programme, building something that’s never been built before, working across government with a new kind of...
Government services should be consistent, so users don't have to learn a new interface every time. Point 13 in the Digital by Default Service Standard says: Build a service consistent...
...with the average completion rate also growing to 36% (though this varies very significantly across different services). The completion rate for brand new users has improved by 17% since we...
...could be. The demo was warmly received by an audience eager to hear of new developments which speed up customer access to their services. As Dave Birch put it -...
...meet the large volumes of users and peaks in demand that we’re expecting to see as new services come online. The numbers of users shown in the right hand column...
...been gradually inviting users to try out GOV.UK Verify as part of its private beta testing for its new CAP Information Service. (This is a new service that’s being developed...
...on this in the new year. The use of any additional official data sources would be subject to formal agreements on how the data can be used, and government data...
...assurance market. GOV.UK Verify uses private sector services to verify users’ identity details. The market is evolving rapidly as new technologies and capabilities emerge. We work with industry through the...
...records). I found that opening up to this issue, both internally and externally at the Government Digital Service and with other government departments, actually aided understanding and presented new delivery...