...be beneficial to users and how GOV.UK Verify could support the transformation of the services. What services did we look at? The events on 15 July in London and 27...
...use in local authority services, to make it easier for people to do the things they need to do online and easier for local authorities to transform their services without...
...when accessing these services. Looking at these journeys in such detail really helped us to better understand user behaviours, and enabled us to collaborate and map out a joined-up user...
...could be used to check a user’s eligibility for a service (e.g. concessionary travel). many suppliers expressed an interest in using GOV.UK Verify with ‘reuse accounts’ i.e. the single account...
...for our users. Part 1 of this series covered user control, transparency and multiplicity and part 2 covered data minimisation, data quality and service user access and portability. Today, we...
...With services that need less proof from users, the user journey will be similar - but shorter. Users will be asked some questions to help them choose a certified company...
...hopes that organisations will use this consultation and the associated survey to provide specific insights on practical ways for collaboration between the public and private sector to make digital channels...
...accounts. Testing, data and development We carried out 9 rounds of user research in our lab before launching the trial. We used that time to design a user journey that...
...@dgwbirch: ‘More transactions will need #identity - we need an infrastructure we can all use - the only viable technology is mobile phones.’ Banks and retail Banks, retailers and industry...
...reviewed as GOV.UK Verify develops, helping to ensure the robust protection of user data and personal information. In particular, PCAG aims to ensure the protection of user privacy and personal...
