GOV.UK Verify support: assisting users in their journey
...to interpret a warning sign en route, they turn to the user support team for help. In addition to providing directions, the user support team helps users who have encountered...
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GOV.UK Verify: Update on progress August 2016
...with the average completion rate also growing to 36% (though this varies very significantly across different services). The completion rate for brand new users has improved by 17% since we...
GOV.UK Verify for local government: working out loud
...legacy by seeking cross-sector feedback at their meetings and sending updates to councils through their newsletter (sign-up here). As well as publishing updates here, we’ll be reporting our progress on...
Improving our reporting
Posted by:
Oliver Harper and Stephen Dunn, Posted on:
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Categories:
How GOV.UK Verify works, Technical
...service dashboard: ‘Authentication success rate’; ‘Account creation’; and ‘User sign in’. None of these measures tell us or the user much about how well GOV.UK Verify is performing; they’re all...
Building GOV.UK Verify to Agile principles
...are other characteristics of agile development. Waterfall management typically includes a series of stages, from defining requirements, to design, to development, to testing, to release, and finally to operational handover....
What is identity assurance?
Identity assurance is a new service that will give people a secure and convenient way to sign in to government services. Read Janet Hughes' post explaining it on the GDS...
Identity assurance, procurement 2
...in June, and asks them to express their interest. Last year we signed contracts with 5 identity providers. These are companies that will verify that users are who they say...
The EU approach to identity assurance: an update
...citizens to use their trusted national digital identity scheme to sign-in to any relevant EU Member State service. So long as the digital identity scheme used by a Member State...
The second private beta
...identity assurance programme, please feel free to comment and we’ll do our best to respond. If you haven't already, please sign up for email alerts to updates on this blog....
Private beta demonstration
...questions or feedback about the identity assurance programme, please feel free to comment and we’ll do our best to respond. If you haven't already, please sign up for email alerts...