...one-to-one sessions with users. We took users through the prototype of the user journey where we introduced a page that allowed them to choose from a number of online accounts...
...an alternative for users who have lost both their username and password. Without GOV.UK Verify being in place, those users would have to wait for replacement credentials to be sent...
GOV.UK Verify works to published standards for identity assurance. These standards were designed to be usable in the wider public and private sectors as well as for central government services....
...- will improve GOV.UK Verify for our users. We’ve got some big improvements planned, including new types of evidence and new ways of proving activity history. These will mean certified...
...The new technical guide provides this guidance. A screenshot from the new, easy to navigate, technical guide Help us improve Throughout the development of the guides we’ve conducted user research...
...Updated the user journey to address minor issues identified during user testing and feedback from users, such as informing users what documents are needed to complete verification in certain circumstances...
...iterative design and testing process, we can constantly assess our service to understand if it meets user needs, test new design ideas, identify new issues, and check if any previous...
...in order to use their services. Three of the certified companies have rebuilt their user interface since GOV.UK Verify went live, refining the user the journey whilst incorporating new branding....
...will publish before we go from beta to live. The GOV.UK Verify team has extensive experience of building user-friendly digital services that protect users’ privacy and security. We want to...
...a user base of 1 million users to 25 million by 2020. Over the coming year, the service will expand to take on additional government services, including services from local...
