Working together with certified companies to put users first
...to the same user needs in the context of a complex user journey that is unfamiliar to the user. Having completed our 100th round of user research on Verify back...
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GOV.UK Verify: April update on progress towards live
...gradual process of developing and scaling up the service and GOV.UK Verify will actually look exactly the same to users, apart from the removal of the beta label. The rest...
Applying the identity assurance principles to GOV.UK Verify: Part 1
...and explaining what they mean for our users. Today we cover the principles of user control, transparency and multiplicity. Principle 1: User Control I can exercise control over identity assurance...
Improving GOV.UK Verify’s demographic coverage - an update
Posted by:
Richard Higson and Kyran Dale, Posted on:
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Categories:
Delivery, How GOV.UK Verify works, Research
...now expect to happen later in the year. We now have better data and can make better quality estimates than before. Since last time In order to estimate how many...
Financial sector needs for digital identity
...could allow people to re-use their identity account for financial services. This wouldn’t necessarily involve the GOV.UK Verify hub (which allows communication between the user, the certified company, and the...
Identity assurance goes into beta
...group of volunteer users between now and April, while HMRC tests and develops it for larger numbers of people to use. Users of the service will sign in using identity...
GOV.UK Verify and Self Assessment
...an alternative for users who have lost both their username and password. Without GOV.UK Verify being in place, those users would have to wait for replacement credentials to be sent...
Can you help us develop our guide for services planning to use GOV.UK Verify?
...as useful as possible for the people who need to use it. We’re planning to conduct user research to help us improve them, ensuring they’re appropriate, accessible, and based on...
GOV.UK Verify: How we use our social media channels
...principles in all our contact with users, including contact through our social channels. As well as responding to operational questions from users, we also need to be able to take...
What it means to be a 'certified company'
Posted by:
Janet Hughes, Posted on:
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Categories:
How GOV.UK Verify works, Policy, Standards and certification
This post is about how certified companies are assured as being safe for people to use as part of GOV.UK Verify. When you use GOV.UK Verify for the first time...