Working together with certified companies to put users first
...to the same user needs in the context of a complex user journey that is unfamiliar to the user. Having completed our 100th round of user research on Verify back...
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Identity assurance goes into beta
...group of volunteer users between now and April, while HMRC tests and develops it for larger numbers of people to use. Users of the service will sign in using identity...
Identity assurance in the European Union
Posted by:
Robin Walker and Sam Rea, Posted on:
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Categories:
Industry and market engagement, Policy, Standards and certification
...the user is. Impact on users The regulation means that it will become possible for people in the UK to use GOV.UK Verify for online public services in other countries....
What it means to be a 'certified company'
Posted by:
Janet Hughes, Posted on:
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Categories:
How GOV.UK Verify works, Policy, Standards and certification
This post is about how certified companies are assured as being safe for people to use as part of GOV.UK Verify. When you use GOV.UK Verify for the first time...
GOV.UK Verify: How we use our social media channels
...principles in all our contact with users, including contact through our social channels. As well as responding to operational questions from users, we also need to be able to take...
Can you help us develop our guide for services planning to use GOV.UK Verify?
...as useful as possible for the people who need to use it. We’re planning to conduct user research to help us improve them, ensuring they’re appropriate, accessible, and based on...
GOV.UK Verify and Self Assessment
...an alternative for users who have lost both their username and password. Without GOV.UK Verify being in place, those users would have to wait for replacement credentials to be sent...
GOV.UK Verify: April update on progress towards live
...that’s now in live use in GOV.UK Verify. That means that people can use their mobile phone contract as identity evidence in GOV.UK Verify, in the same way they might...
Financial sector needs for digital identity
...other countries. We’ve used a market-based approach in the expectation that there would eventually be other buyers outside of government wanting to use the services our certified companies have built...
Improving GOV.UK Verify’s demographic coverage - an update
Posted by:
Richard Higson and Kyran Dale, Posted on:
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Categories:
Delivery, How GOV.UK Verify works, Research
...accounts). However, there are over 50 items that can be used to prove your identity, so if we used these 12 items alone, we would have greatly underestimated our coverage....