Security and convenience: Meeting user needs

...successful are those that can best meet the dual challenge of security and convenience for end users. We expect to see new methods emerge that are more convenient for end...
...successful are those that can best meet the dual challenge of security and convenience for end users. We expect to see new methods emerge that are more convenient for end...
...providers to validate people’s driver licence and / or passport details. We’ve developed and implemented a new front end for the part of GOV.UK Verify that allows users to choose...
...to work for users GOV.UK Verify works best for users when it is implemented as an integrated part of a transformed digital service. When users are given a choice between...
...history of the guide. For example, we’ve included new guidance advising teams to seek internal approval for the way they want to use GOV.UK Verify within their service early on,...
In March this year we started an intensive, iterative programme of design and user research with a view to ensuring the best possible user experience for people as they discover...
...in private beta with small numbers of invited users. Last month we trialled basic identity accounts with HMRC’s Renew your tax credits public beta service and Apply for the marriage...
...the translation of the user journey (they also helped us translate this blog post). Each certified company has already made their user journey available in Welsh as well as English,...
Looking at innovative ways of proving identity - from a user's point of view - will play a crucial part in local authorities providing transformed digital services and offering citizens...
...was completed and is ready to go into beta. What the hub does The hub will manage communications between users, identity providers and government service providers. It will allow users...
...in the private sector. At this stage, we're prioritising building and scaling a service that works for users of central government services. We’re working hard to make it easier and...