Small change, big impact - lessons learnt from changing the hub
...to the beginning of the user journey seemed like an obvious thing to do to save those users a bit of time. The user journey now looks like this: Users...
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GOV.UK Verify and the government Design Standards
Government services should be consistent, so users don't have to learn a new interface every time. Point 13 in the Digital by Default Service Standard says: Build a service consistent...
Applying the identity assurance principles to GOV.UK Verify: Part 2
...we’ll take a look at each of the 9 principles and explain what they mean for our users. Part one of this series covered user control, transparency and multiplicity. Today...
GOV.UK Verify: the latest on progress towards objectives for live
...so that it’s as clear as possible to services what they will need to do, and any new needs arising from new services adopting GOV.UK Verify are understood early on...
GOV.UK Verify: Identity Assurance Principles
Posted by:
Edgar A Whitley and Jerry Fishenden, Posted on:
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Categories:
How GOV.UK Verify works, Policy
...policy of user data being placed under user control. To ensure compliance in practice, the Independent Privacy Adviser has reviewed the central components of GOV.UK Verify and confirmed their compliance...
Steering Collaboration
...The paper examines how a local authority’s identity assurance scheme, in this case, Warwickshire County Council (WCC), could work with the central government scheme, potentially leading to a single, standards-based...
Exploring the need for GOV.UK Verify in local government - get involved
Posted by:
Ian Litton and Michael Clark, Posted on:
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Categories:
Industry and market engagement, Research
...checking between local and central government as part of a local authority service. This is often referred to as attribute exchange. For users, this would mean only having to prove...
GOV.UK Verify for local government: outputs of our first discovery events
Posted by:
Linda O'Halloran and Egle Uzkuraityte, Posted on:
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Categories:
Industry and market engagement, Research
...be beneficial to users and how GOV.UK Verify could support the transformation of the services. What services did we look at? The events on 15 July in London and 27...
GOV.UK Verify: Technical delivery update, 12 January 2016
...their users. To improve GOV.UK Verify and make it better for end users, since our last update we’ve: reintroduced an A/B test looking at whether or not we need ask...
GOV.UK Verify: an update on progress towards objectives for live
...implemented new ways to validate official documents so that users with any passport and any EU identity document can use those documents as identity evidence, and new ways to validate...