...to an OIX project conducted in 2013 that looked at the use of social login data for digital identities. What we discovered with user research The user research involved 12...
...the programme has been exploring how users might confirm their digital identities in transactions outside of central government. In the private sector in particular, the greatest interest has come from...
...user’s account do not make any commercial endorsement or promotion of any product, service or publication not relevant to the discussion If you are aged 16 or under, please get...
...categories below. 1. User research In the last couple of months, we’ve trained about 40 new user researchers, conducted around 150 interviews with users and helped 17 councils to understand...
...This is a clear and compelling user need - if we don’t fulfil this need, digital services won’t be trustworthy or trusted, so people won’t want to use them, and...
...We’ve just completed a nine-week discovery exercise. Our aims were to understand: user needs government needs the main user journeys We plan to use our findings to help us design...
Today we've published a guide on GOV.UK that explains in more detail what checks identity providers must perform to meet the published standards. When you use GOV.UK Verify to access...
...meet the large volumes of users and peaks in demand that we’re expecting to see as new services come online. The numbers of users shown in the right hand column...
...across government working to deliver new and transformed digital services. Many of those services will need to use GOV.UK Verify to protect users by making sure the person accessing a...
...first people to use it. We’re using that feedback to continuously improve GOV.UK Verify and make it as straightforward as possible for people to use. Understanding what works and what...
